Shipping

Shipping Policy

This shipping policy outlines the terms and conditions that apply to customers that purchase products from www.eyresbyshamir.com.au. If you have any questions, please contact our customer support team on 1300 663 209.

Order processing time

We endeavour to ship items as soon as possible, but this will not always mean the same day as you place your order.

We operate a standard business hour week, so please allow up to 5 business days for processing. If we anticipate a longer wait time, you will be notified via email if you have accepted the terms of contact during purchase. If you have any questions regarding your purchase or delivery time, please contact our customer service team on 1300 663 209.

 

If you are offered shipping insurance, but do not accept it, we cannot be held responsible for damaged, lost, or stolen packages.

Delivery

Please review and ensure that you have provided the correct shipping address. We are not responsible for non-delivery due to errors in details provided by you.

If an order is returned due to an incorrect address, we will refund the original order (excluding shipping) and you will need to resubmit your order online.

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